At UNICORN15 IT, we believe in clear and upfront pricing. No hidden fees, no surprises—just honest, transparent rates so you always know exactly what to expect.

Consulting & Specialized Services

  • Consulting - $125/hour

    • Print on Demand system setup and network integration
    • Business process automation and workflow optimization
    • Cloud migration, file sharing, and backup solutions
    • Strategic technology planning and IT roadmaps
    • Custom software implementation and training
    • Network security assessments and improvements

  • Consulting Retainers - Starting at $499/month

    • Ongoing technology partnership for your business
    • Monthly strategy sessions and system reviews
    • Priority scheduling and faster response times
    • Proactive monitoring and maintenance recommendations
    • Discounted hourly rates on additional consulting projects
    • Comprehensive technology planning and budget forecasting
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Initial Services

  • On-site Diagnosis - $99

    • Professional problem identification at your location
    • Complete system evaluation and troubleshooting
    • Detailed explanation of issues found
    • Repair recommendations and cost estimates
    • No obligation to proceed with repairs

  • 10-15 Minute Quick Fix - $129

    • Fast solutions for simple tech problems
    • Password resets and basic configuration
    • Quick software installations
    • Minor connectivity issues
    • Simple troubleshooting and fixes

  • Emergency Fee - $149

    • Priority service for urgent situations
    • Same-day response
    • After-hours and weekend availability
    • Critical system failures and emergencies
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$99 diagnosis fee charged upfront to schedule appointment. Fee is credited toward any service plan or monthly subscription - you pay only the difference. If you don't proceed with additional services, you only pay the $99 plus taxes.

*Diagnosis fee credit does not apply to emergency service fees.

Flat Rate Packages

  • Foundation - $179

    • System tune-up and preventative maintenance
    • Wireless router setup (up to 2 devices)
    • Wired printer setup

  • Advanced - $199

    • Minor virus removal
    • Wireless printer setup
    • New computer setup with data transfer (under 50GB)

  • Complete - $249

    • Major virus removal
    • Wireless setup with wireless printer
    • OS wipe and reload (no data backup)
    • New computer setup (over 50GB data + Outlook)

  • Ultimate - $299

    • Extreme virus removal
    • OS wipe and reload WITH data backup
    • Internal hardware repair
    • Pickup and delivery service
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Monthly Support Plans

  • Standard Care - $129 p/mo

    • Regular system maintenance and tune-ups
    • Basic tech support via phone and email
    • Quarterly performance optimization
    • Software updates and security patches
    • Remote assistance for minor issues

  • Priority Care - $199 p/mo

    • Everything in Standard Care plus:
    • Priority scheduling for service calls
    • Advanced virus protection and removal
    • Monthly system health reports
    • Faster response times for support requests
    • On-site visits included (up to 2 per month)

  • Executive Care - $249 p/mo

    • Everything in Priority Care plus:
    • Same-day emergency response
    • Complete data backup and recovery service
    • Hardware monitoring and replacement planning
    • Unlimited on-site visits and phone support
    • Business continuity planning and support
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Service Vault

  • 3 Hours - $360

    • Save $29/hour vs. standard $149 rate
    • Prepaid service credit for future tech support
    • Use for any on-site or remote services
    • No expiration date on unused hours
    • Perfect for occasional computer maintenance

  • 5 Hours - $580

    • Save $33/hour vs. standard $149 rate
    • Better value with increased savings per hour
    • Ideal for small businesses or heavy users
    • Covers multiple service visits throughout the year
    • Flexible usage for on-site and remote support

  • 8 Hours - $760

    • Save $54/hour vs. standard $149 rate
    • Maximum savings with our best hourly rate
    • Perfect for businesses with ongoing tech needs
    • Comprehensive coverage for complex projects
    • Priority scheduling for vault customers
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Technology Audits

Comprehensive Technology Assessment - $399

  • Complete inventory of all hardware and software assets
  • Network security vulnerability assessment
  • Performance analysis and optimization recommendations
  • Software licensing compliance review
  • Data backup and disaster recovery evaluation
  • Cost analysis and budget planning for upgrades

Audit Deliverables

  • Detailed written report with findings and recommendations
  • Priority-ranked action items with timeline suggestions
  • Cost estimates for recommended improvements
  • Technology roadmap for future planning
  • Executive summary for management review

Discounts

  • 10% Active Military, National Guard & Veteran Discount
  • 10% First Responder & Law Enforcement Discount
  • 10% Discount for Veteran-owned businesses

*Proof of eligibility required to receive discounts

*Discounts can not be combined

*Discounts apply only to hours, packages & hour packs. They can not be used for hardware and parts at this time

Don’t See Something Listed Here?

Not every IT need fits into a package. If you have a unique project, specialized request, or custom requirement, UNICORN15 IT can build a solution tailored specifically for you. From one-time fixes to long-term technology planning, I’ll work with you to create the right fit for your home or business.

Contact us today for a custom quote and let’s make technology work for you.

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